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Audio not playing or loading

Quick fixes for when playback won’t start or stalls.

playbacktroubleshootingaudioissues

If an episode won’t play, these steps usually sort it.

Quick checks

  1. Connection Open a web page or another app to confirm internet. If you’re offline, play a downloaded episode instead.

  2. Restart the episode Stop and start the same episode. Small hiccups clear fast.

  3. Reopen PolyPod Fully close the app and reopen.

Helpful advanced steps

  1. Update PolyPod Install any available update from the App Store.

  2. Restart your device This clears deeper system conflicts with other audio apps.

  3. Background App Refresh Settings → General → Background App Refresh → On for PolyPod.

Still stuck?

Email support@polypod.app with your device, OS version, and the podcast/episode title.