How can we help you today?
Browse our help categories or search for specific topics to find the answers you need.
Getting Started
New to PolyPod? Start here with the basics.
Playback & Queue
Player controls, Up Next, auto-continue, and sleep timer.
Playback Issues
Audio player troubleshooting and help.
Languages & Goals
Managing your learning targets and progress.
Podcast Discovery
Finding and tagging podcasts for learning.
Downloads & Offline
Download episodes and listen offline (Premium).
Account & Sync
Login, profile, and data synchronization.
Progress & Analytics
Weekly rings, history calendar, and time tracking.
Premium Membership
What’s included, upgrade, and restore purchases.
Troubleshooting
Background audio, downloads stuck, sync issues, and crashes.
Still need help?
Can't find what you're looking for? Our friendly support team is here to help with any questions or issues.