If an episode won’t play, these steps usually sort it.
Quick checks
Section titled “Quick checks”-
Connection Open a web page or another app to confirm internet. If you’re offline, play a downloaded episode instead.
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Restart the episode Stop and start the same episode. Small hiccups clear fast.
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Reopen PolyPod Fully close the app and reopen.
Helpful advanced steps
Section titled “Helpful advanced steps”-
Update PolyPod Install any available update from the App Store / Play Store.
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Restart your device This clears deeper system conflicts with other audio apps.
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iOS: Background App Refresh Settings → General → Background App Refresh → On for PolyPod.
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Android: Battery/Background restrictions Settings → Apps → PolyPod → Battery → Allow background activity.
Still stuck?
Section titled “Still stuck?”Email support@polypod.app with your device, OS version, and the podcast/episode title.